“If I’m a customer, and you know it’s my anniversary and greet me that way … that’s a ‘wow’ moment from a customer experience perspective.” – Charles Fink
Quotes :
Thai Rivera: Paying Customer I can't stand homeless people. I don't feel bad about saying it. I don't mind saying it because I give homeless people money. I give them more money than I should, so I feel, as a paying customer, I have a right to complain.
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