"What’s happening is that there was some dissatisfaction [among clients of outsourcing firms] and in many cases there was revealed a lack of clarity on the part of the client. I think that clients, though, are starting to realize that just because a PEO is an expert in the field, it doesn’t mean you don’t need to be specific in telling them what your company wants." – Frank Casale

« What’s happening is that there was some dissatisfaction [among clients of outsourcing firms] and in many cases there was revealed a lack of clarity on the part of the client. I think that clients, though, are starting to realize that just because a PEO is an expert in the field, it doesn’t mean you don’t need to be specific in telling them what your company wants. » – Frank Casale

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