Skillful listening is the best remedy for loneliness, loquaciousness, and laryngitis. -Ward, William A.
- "It is not the ship so much as the skillful… "It is not the ship so much as the skillful sailing that assures the prosperous voyage." - George William Curtis
- William A. Ward – mountain "Better to master one mountain than a thousand foothills." -William A. Ward
- Bernard Ferrari – on listening "Good listening is the key to developing fresh insights and ideas that fuel success." ~Bernard Ferrari, author of Power Listening: Mastering the Most Critical Business Skill of Alt
- Artemus Ward – statesman “Why don't you show us a statesman who can rise up to the emergency, and cave in the emergency's head.”Artemus Ward (pseudonym of Charles Farrar Browne)